ALLIANCES
Effective Date: September 19, 2026
At Miti’s Mart, we respect your privacy and are committed to protecting the personal information of our website visitors, customers, business partners, buyers, suppliers, and other users.
This Privacy Policy explains how Miti’s Mart (“Miti’s Mart,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares information when you visit or use mitismart.com, contact us, request a quotation, place an order, use our services, or otherwise interact with us.
By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
Miti’s Mart is a Bangladesh-based e-commerce, sourcing, manufacturing, wholesale/distribution, buying house, and export business specializing in jute, leather, handmade crafts, natural-fiber products, home décor, lifestyle products, gift items, and other sustainable products.
Our website may serve both individual customers and business customers, including retailers, wholesalers, importers, distributors, brands, and international buyers.
Depending on how you interact with our website and services, we may collect the following categories of information.
We may collect information such as:
Full name
Company or organization name
Email address
Telephone/mobile number
Billing address
Shipping or delivery address
Business address
Country and city
Contact preferences
Information provided through inquiry or quotation forms
Any other information you voluntarily provide to us
When you purchase products or request our services, we may collect information necessary to process your transaction, including:
Products ordered or requested
Quantity and product specifications
Customization requirements
Delivery information
Invoice-related information
Payment status
Transaction references
Other information necessary to fulfill an order
Where payments are processed through third-party payment providers, payment information may be handled directly by those providers according to their own privacy policies and security procedures.
For wholesale, export, buying house, manufacturing, and business inquiries, we may collect:
Company name
Business contact details
Product requirements
Target quantities
Product specifications
Packaging requirements
Shipping requirements
Customization requirements
Import/export-related information
Information necessary to prepare quotations and fulfill business orders
When you visit our website, certain technical information may be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Date and time of access
Referring website
General website usage information
This information helps us understand how visitors use our website and improve its performance, security, and user experience.
Miti’s Mart may use cookies and similar technologies to improve website functionality, understand website traffic, remember user preferences, and enhance your browsing experience.
Cookies may help us:
Keep the website functioning properly
Remember preferences
Understand visitor behavior
Analyze website performance
Improve website content and navigation
Support marketing or analytics activities where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
For more information, please refer to our Cookie Policy.
We may use collected information for legitimate business purposes, including:
Processing orders
Preparing quotations
Processing inquiries
Delivering products
Coordinating shipments
Preparing invoices and documentation
Providing customer support
Managing customized and bulk orders
We may use your contact information to:
Respond to inquiries
Provide product information
Send quotations
Discuss customization requirements
Communicate about orders
Provide shipping or delivery updates
Respond to customer-service requests
We may use technical and usage information to:
Improve website functionality
Analyze website performance
Understand user behavior
Improve product presentation
Detect technical problems
Maintain website security
Information may also be used for:
Quality control
Manufacturing coordination
Supplier coordination
Export documentation
Logistics coordination
Wholesale and distribution activities
Fraud prevention
Record keeping
Legal and regulatory compliance
Miti’s Mart does not sell your personal information to third parties as a commercial product.
However, we may share necessary information with trusted parties when required to operate our business and provide requested services.
These may include:
We may work with third-party providers for:
Website hosting
Website maintenance
Payment processing
Shipping and logistics
Email communication
Analytics
IT and security services
When necessary to fulfill an order, relevant information such as your name, contact details, delivery address, and order information may be shared with shipping or logistics providers.
Where online payments are available, payment information may be processed by third-party payment service providers. We do not intend to store complete payment-card information on our own systems unless specifically required and lawfully permitted.
We may disclose information when required by applicable law, court order, government authority, regulatory requirement, or when reasonably necessary to protect our legal rights, customers, employees, business, or property.
Miti’s Mart provides export and international sourcing services. As a result, information associated with international orders, buyers, shipments, logistics, and business transactions may be processed or transferred across borders where necessary to provide the requested service.
Where information is transferred internationally, we aim to use reasonable safeguards appropriate to the nature of the information and applicable legal requirements.
We take reasonable administrative, technical, and organizational measures to protect personal information against:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Providing products and services
Completing transactions
Maintaining business records
Resolving disputes
Meeting accounting requirements
Complying with legal obligations
Protecting our legitimate business interests
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
Depending on applicable law and your relationship with Miti’s Mart, you may have rights concerning your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Ask about how your information is being used
Withdraw consent where processing is based on consent
Object to certain forms of processing
Request information regarding third-party sharing where applicable
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before fulfilling certain requests.
If you provide your contact information, we may contact you regarding products, services, quotations, business opportunities, promotions, or other relevant communications.
Where applicable, you may request to stop receiving promotional communications by contacting us or using an available unsubscribe mechanism.
Please note that you may still receive essential transactional or service-related communications when necessary.
Our website may contain links to third-party websites, platforms, social-media pages, payment services, logistics providers, or other external services.
Miti’s Mart is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
Our website and services are primarily intended for adults and business users.
We do not knowingly seek to collect personal information from children for purposes that are prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
For B2B customers, importers, retailers, distributors, brands, and other organizations, information supplied to Miti’s Mart may include business contact information and commercially relevant details.
We use such information for legitimate business purposes, including sourcing, manufacturing, quotations, product development, wholesale, distribution, export, logistics, and customer relationship management.
If you request customized products, you may provide us with designs, logos, artwork, measurements, specifications, branding information, packaging requirements, or other materials.
We may use such information solely as reasonably necessary to:
Develop or manufacture the requested product
Prepare quotations
Communicate with production partners
Conduct quality control
Complete packaging and shipment
Fulfill your order or business request
Customers should ensure that they have the necessary rights or authorization to provide any third-party logos, artwork, trademarks, designs, or other intellectual property submitted for customization.
Unless otherwise agreed in writing, submission of information, artwork, specifications, or other materials to Miti’s Mart does not automatically transfer ownership of intellectual property rights.
Where customers provide proprietary designs or confidential business information, we will handle such information according to the applicable business arrangement and legitimate purpose for which it was provided.
We may process certain information to identify, investigate, prevent, or respond to:
Fraudulent transactions
Unauthorized account activity
Security incidents
Abuse of our website
Attempts to interfere with website functionality
Other unlawful or unauthorized activities
We may cooperate with appropriate authorities where legally required.
Miti’s Mart may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology, legal requirements, or privacy practices.
When changes are made, the updated policy will be published on this page with a revised Effective Date.
We encourage visitors and customers to review this page periodically.
This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations of Bangladesh, subject to any mandatory rights or protections that may apply to users in other jurisdictions.
Where applicable, Miti’s Mart will seek to comply with privacy and data-protection requirements relevant to the processing activities it undertakes.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Miti’s Mart
Address:
Kashba Centre (5th Floor), House 5/2, Road -4, Dhanmondi, Dhaka-1205, Bangladesh
Phone:
+880 1750 888888
Email:
info@mitismart.com
Website:
mitismart.com
By accessing or using mitismart.com, submitting an inquiry, requesting a quotation, purchasing a product, or otherwise providing information to Miti’s Mart, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with the practices described in this Privacy Policy, please discontinue use of the website and contact us if you have questions or concerns.
Last Updated: September 19, 2026
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